Customer Service Specialist — Insurance & Growth Path

Charles Gough - State Farm Agent; Rainbow City (AL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Life Insurance Program

Retirement Plan - IRA

Simple IRA - Employer Match

Bonus based on performance

Competitive salary

Paid time off

Training & development

Job summary

Charles Gough - State Farm Agent in Rainbow City, Alabama is seeking a Customer Service Representative to enhance customer experiences and support insurance agency growth.

The ideal candidate should have strong communication skills and an insurance background. Responsibilities include answering inquiries, assisting with policy changes, and maintaining customer records. Growth opportunities await driven individuals.

Qualifications

• Communication and interpersonal skills are essential.
• Detail-oriented and able to multitask effectively.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Charles Gough - State Farm Agent in Rainbow City, Alabama is seeking a Customer Service Representative to enhance customer experiences and support insurance agency growth.

The ideal candidate should have strong communication skills and an insurance background. Responsibilities include answering inquiries, assisting with policy changes, and maintaining customer records. Growth opportunities await driven individuals.