Customer Service Specialist - Insurance & Financial Services

Myagentstaci; Monroe (NC); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Bonus based on performance

Job summary

Staci Howell - State Farm Agent in Monroe, NC is hiring a Customer Service Representative. This full-time role focuses on building relationships with customers, handling inquiries, and supporting the agent team to grow a community-focused insurance business.

Benefits include health insurance, paid time off, 401(k) matching, and performance-based bonuses. Previous customer service experience is preferred, with strong communication and multitasking abilities essential.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Find additional needs through conversations with customers.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Staci Howell - State Farm Agent in Monroe, NC is hiring a Customer Service Representative. This full-time role focuses on building relationships with customers, handling inquiries, and supporting the agent team to grow a community-focused insurance business.

Benefits include health insurance, paid time off, 401(k) matching, and performance-based bonuses. Previous customer service experience is preferred, with strong communication and multitasking abilities essential.