Bilingual Customer Service Representative — Insurance & Community Support

Staci Howell - State Farm Agent; Monroe (NC); Sur place; USD 21 000 - 29 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

Training & development

401(k) matching

Bonus based on performance

Résumé du poste

Staci Howell - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences, support an insurance business, and coordinate with team members. The role focuses on understanding customer needs, resolving inquiries, and contributing to community engagement.

The ideal candidate brings strong communication skills, attention to detail, and a customer-focused mindset to help grow the agent's business.

Qualifications

• Bilingual required.
• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsabilités

• Establish customer relationships and follow up with customers, as needed.
• Find additional needs through conversations with customers.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Connaissances

Bilingual

Customer service

Communication

Multitasking

Description du poste

Staci Howell - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences, support an insurance business, and coordinate with team members. The role focuses on understanding customer needs, resolving inquiries, and contributing to community engagement.

The ideal candidate brings strong communication skills, attention to detail, and a customer-focused mindset to help grow the agent's business.