Customer Service Specialist – Inbound Sales & Support

3PL Hub Inc.; Ohio; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Employee stock purchase

Paid holidays & PTO

Maternity leave

Employee discounts

Job summary

Ryder is hiring a Customer Service Representative in Etna, OH. The role involves inbound/outbound customer communications, rental sales handling, and coordinating with maintenance to meet customer needs.

Expect a fast-paced, customer-facing environment with strong emphasis on service quality and problem resolution. Benefits include medical/dental/vision, 401(k) with company match, stock purchase options, and paid holidays/time off from day one.

Qualifications

• High school diploma or GED required.
• 1+ year in sales and/or customer service preferred.
• Experience in a fast-paced customer-facing role is a plus.

Responsibilities

• Ensure a great customer experience and resolve concerns to customer expectations.
• Handle rental sales process for inbound/outbound calls to generate leads.
• Maintain inventory awareness and coordinate with Maintenance/Asset Management.
• Manage scheduling to improve productivity and generate maintenance/repair orders.

Skills

Customer service

Communication

Multi-tasking

Fast-paced environment

Problem solving

Education

HS diploma/GED

Tools

CRM software

Job description

Ryder is hiring a Customer Service Representative in Etna, OH. The role involves inbound/outbound customer communications, rental sales handling, and coordinating with maintenance to meet customer needs.

Expect a fast-paced, customer-facing environment with strong emphasis on service quality and problem resolution. Benefits include medical/dental/vision, 401(k) with company match, stock purchase options, and paid holidays/time off from day one.