Customer Service Specialist II - Retail Front-End

Dollar Tree; Alabama; On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Madison, GA is hiring a Customer Service Associate II to support daily store operations, merchandising, and customer service. You will be cross-trained to assist at the cash register and take on front-end duties as needed.

The role emphasizes safe, friendly interactions with customers and teammates, while handling merchandising, stocking, and basic cash accounting. This position is part-time at a retail location in Madison.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.
• High level of integrity.
• Proficiency in basic math for cash accounting.

Responsibilities

• Receive merchandise, unload trucks, and process freight safely and per productivity standards.
• Merchandising and stocking as needed.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash duties.
• Provide a positive, safe, and respectful environment for customers and staff.
• Manage sales transactions at the assigned cash register.
• Maintain cash security and protect company assets.
• Other duties as assigned.

Skills

Customer service

Follow instructions

Operational documents

Relationship management

Organization

Communication

Problem solving

Integrity

Cash accounting

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree in Madison, GA is hiring a Customer Service Associate II to support daily store operations, merchandising, and customer service. You will be cross-trained to assist at the cash register and take on front-end duties as needed.

The role emphasizes safe, friendly interactions with customers and teammates, while handling merchandising, stocking, and basic cash accounting. This position is part-time at a retail location in Madison.