Customer Service Specialist — Home Improvement + Tuition

Lowe's Home Centers, LLC; Mishawaka (IN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Mishawaka, IN to warmly welcome customers, help them find products, and ensure a smooth shopping experience. Daily tasks include assisting with merchandise selection, stocking, and processing orders while maintaining high service standards.

The role spans various store departments and may require standing for long periods, with opportunities to learn across areas and grow with Lowe's. A bilingual ability is a plus.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned

Skills

Computer skills

Retail tech experience

Basic math

Bi-lingual

Stamina

Tools

Smart devices (phones/tablets)

Job description

Lowe's is seeking a Customer Service Associate in Mishawaka, IN to warmly welcome customers, help them find products, and ensure a smooth shopping experience. Daily tasks include assisting with merchandise selection, stocking, and processing orders while maintaining high service standards.

The role spans various store departments and may require standing for long periods, with opportunities to learn across areas and grow with Lowe's. A bilingual ability is a plus.