Customer Experience Specialist | Training, Bonus & Growth

State Farm; Mesa (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Training & development

Bonus based on performance

Opportunity for advancement

Job summary

Jenn Attar - State Farm Agent in Mesa, AZ is seeking a Customer Service Representative to deliver exceptional service to clients and help grow our local insurance business. You will respond to inquiries, maintain accurate records, and coordinate with the agent team.

We offer training and development, plus a path for advancement in a supportive, community-focused office. Current licensing in Property and Casualty and Life/Health is a plus, and prior customer service experience is valued.

Qualifications

• Currently licensed with Property and Casualty and Life and Health a plus.
• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Actively discover client needs to recommend solutions and drive account growth
• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service orientation

Strong communication

Interpersonal skills

Detail oriented

Multitasking

Job description

Jenn Attar - State Farm Agent in Mesa, AZ is seeking a Customer Service Representative to deliver exceptional service to clients and help grow our local insurance business. You will respond to inquiries, maintain accurate records, and coordinate with the agent team.

We offer training and development, plus a path for advancement in a supportive, community-focused office. Current licensing in Property and Casualty and Life/Health is a plus, and prior customer service experience is valued.