Customer Service Representative - State Farm Agent Team Member

Howie Wehmeyer - State Farm Agent; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health stipend

Bonus based on performance

Competitive salary

Paid time off

Opportunity for advancement

Training & development

Job summary

Howie Wehmeyer - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences, handling inquiries, policy updates, and claims with accuracy. You will collaborate with the team to support the community and drive agency growth.

The role emphasizes empathy, attention to detail, and the ability to manage multiple tasks while maintaining high service standards. Advancement opportunities are anticipated for driven candidates.

Qualifications

• Strong communication with customers.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Job description

Benefits:

• Health stipend
• Bonus based on performance
• Competitive salary
• Paid time off
• Opportunity for advancement
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Howie Wehmeyer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.