Customer Service Specialist - Growth and 401(k) Matching

FASTSIGNS #69301

La Mesa, Lemon Grove (CA, CA)

On-site

USD 28,000 - 32,000

Full time

14 days+
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Benefits offered by this job

401(k)
401(k) matching

Job summary

FASTSIGNS #69301 is seeking a Customer Service Representative in Lemon Grove/La Mesa, CA for a full-time role. This position involves serving as the first point of contact for customers, handling estimates, work orders, and ensuring on-time delivery of orders.

The ideal candidate has 2-3 years of retail or counter sales experience, a high school diploma, and strong communication and relationship-building abilities. The job offers growth opportunities and a supportive team environment.

Qualifications

  • 2-3 years of retail or counter sales experience preferred.
  • High school diploma or equivalent.
  • Outgoing, responsive, eager to learn and has the ability to build relationships.
  • Great listening and organization skills.
  • Ability to work under pressure to output high volume, high-quality work.

Responsibilities

  • Be the initial contact with current as well as prospective customers in our FASTSIGNS Center.
  • Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
  • Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
  • Work with customers in numerous ways such as email, telephone, in-person and at their place of business.
  • Build long-lasting relationships by turning prospects into long term clients.

Skills

Customer service
Communication
Sales
Relationship building
Time management

Education

High school diploma

Job description

FASTSIGNS #69301 is seeking a Customer Service Representative in Lemon Grove/La Mesa, CA for a full-time role. This position involves serving as the first point of contact for customers, handling estimates, work orders, and ensuring on-time delivery of orders.

The ideal candidate has 2-3 years of retail or counter sales experience, a high school diploma, and strong communication and relationship-building abilities. The job offers growth opportunities and a supportive team environment.

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