Customer Service Specialist for Electrical/Construction

PowerHouse Electrical Services, Inc.; Pflugerville (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401k plan

Vision insurance

Dental insurance

Life insurance

Job summary

PowerHouse Electrical Services, Inc. is seeking a Customer Service Representative to join our Pflugerville, TX office. The role supports a residential electrical contractor, handling work orders, scheduling, and communications with builders and customers.

The ideal candidate is organized, detail-oriented, and dependable, with at least two years of customer service experience. Proficiency with Outlook and Excel, plus bilingual English/Spanish, is preferred.

Qualifications

• Minimum of two years of experience with Customer Service.

Responsibilities

• Generate work orders via phone, email, fax or builder sites.
• Process work orders after review (email/print).
• Request PO or acknowledgement based on builder requirements.
• Delete work orders per policy.
• Research miscellaneous (w/o status, closing dates, maps, missing w/o, deleted w/o, etc.).
• Schedule appointments and follow up on unreturned calls.

Skills

Phone Skills

Detail-oriented

Multi-line system

Outlook

Excel

Bilingual

Construction/Electrical field

Tools

Outlook

Excel

Job description

PowerHouse Electrical Services, Inc. is seeking a Customer Service Representative to join our Pflugerville, TX office. The role supports a residential electrical contractor, handling work orders, scheduling, and communications with builders and customers.

The ideal candidate is organized, detail-oriented, and dependable, with at least two years of customer service experience. Proficiency with Outlook and Excel, plus bilingual English/Spanish, is preferred.