Customer Service Specialist — Flexible Hours & Benefits

Wawa, Inc.; Jacksonville (NC); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

ESOP

401(k) with match

Education assistance

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa, Inc. is seeking a Customer Service Associate (CSA) to be the friendly face of the store, greeting customers and delivering excellent service. You’ll handle transactions, help with fuel and gift cards, and ensure a clean, well-stocked environment that invites customers to return.

Join a beloved brand that prioritizes people and community, with opportunities to grow and contribute in a fast-paced, team-oriented setting.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
• Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
• Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Skills

Communication

Customer service

Teamwork

Multitasking

Reliability

Job description

Wawa, Inc. is seeking a Customer Service Associate (CSA) to be the friendly face of the store, greeting customers and delivering excellent service. You’ll handle transactions, help with fuel and gift cards, and ensure a clean, well-stocked environment that invites customers to return.

Join a beloved brand that prioritizes people and community, with opportunities to grow and contribute in a fast-paced, team-oriented setting.