Customer Service Specialist — Fast-Paced, Team-Oriented

Quartz Valley Inc.; Fresno (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Quartz Valley Inc., a Fresno-based manufacturing company, seeks a Customer Service Representative for a full-time role. You will handle inquiries, process orders, and resolve issues to ensure customer satisfaction.

Join a supportive team at our Fresno, CA office and contribute to a friendly workplace culture. Ideal candidates have prior customer service experience, strong communication skills, and the ability to work well under pressure.

Qualifications

• Experience in customer service or related field.
• Excellent communication skills and professional demeanor.
• Ability to handle multiple tasks and meet deadlines.
• Proficient English language skills and basic computer skills.

Responsibilities

• Handle customer inquiries and provide information about products and services.
• Process orders and maintain accurate records.
• Resolve customer issues and complaints in a timely and professional manner.
• Maintain a high level of customer satisfaction through excellent service.

Skills

Strong communication

English proficiency

Work under pressure

Basic computer skills

Customer service experience

Job description

Quartz Valley Inc., a Fresno-based manufacturing company, seeks a Customer Service Representative for a full-time role. You will handle inquiries, process orders, and resolve issues to ensure customer satisfaction.

Join a supportive team at our Fresno, CA office and contribute to a friendly workplace culture. Ideal candidates have prior customer service experience, strong communication skills, and the ability to work well under pressure.