Customer Service Representative

Quartz Valley Inc.; Fresno (CA); In loco; USD 50.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Retirement plans

Paid time off

Descrizione del lavoro

Quartz Valley Inc., a Fresno-based manufacturing company, seeks a Customer Service Representative for a full-time role. You will handle inquiries, process orders, and resolve issues to ensure customer satisfaction.

Join a supportive team at our Fresno, CA office and contribute to a friendly workplace culture. Ideal candidates have prior customer service experience, strong communication skills, and the ability to work well under pressure.

Competenze

• Experience in customer service or related field.
• Excellent communication skills and professional demeanor.
• Ability to handle multiple tasks and meet deadlines.
• Proficient English language skills and basic computer skills.

Mansioni

• Handle customer inquiries and provide information about products and services.
• Process orders and maintain accurate records.
• Resolve customer issues and complaints in a timely and professional manner.
• Maintain a high level of customer satisfaction through excellent service.

Conoscenze

Strong communication

English proficiency

Work under pressure

Basic computer skills

Customer service experience

Descrizione del lavoro

Quartz Valley Inc., a manufacturing company based in Fresno, CA, is seeking a dedicated Customer Service Representative for a full-time position. This role offers a attractive compensation and the opportunity to contribute to our operations in a dynamic and supportive environment.

As a Customer Service Representative, you will handle customer inquiries, process orders, and resolve customer issues. Your responsibilities will also include maintaining accurate records and providing excellent service to ensure customer satisfaction.

You will be part of a close-knit team in our Fresno, CA office, working alongside experienced professionals who value teamwork and collaboration. The workplace is known for its friendly atmosphere and supportive environment.

The salary range for this position is $50,000 - $70,021 per year. Benefits details are not specified but may include health insurance, retirement plans, and paid time off.

To excel in this role, you should have previous experience in customer service or a related field, strong communication skills, and the ability to work well under pressure. Proficiency in English is essential, and basic computer skills are a plus.

the company values diverse backgrounds and experiences.

• Handle customer inquiries and provide information about our products and services
• Process orders and maintain accurate records
• Resolve customer issues and complaints in a timely and professional manner
• Maintain a high level of customer satisfaction through excellent service
• Previous experience in customer service or a related field
• Strong communication and interpersonal skills
• Ability to work well under pressure and meet deadlines
• Proficiency in English
• Basic computer skills