Customer Service Specialist - Day Shift with PTO & Growth

Oldcastle BuildingEnvelope; Chicago (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Industry competitive benefits

PTO and floating holidays

Performance-based raises and bonuses

Training programs

Job summary

Oldcastle BuildingEnvelope in Chicago, IL is hiring a Customer Service Representative to service customers, enter orders, verify accuracy, and handle calls in a fast-paced environment. This hourly role runs Monday–Friday from 7:00 am to 3:30 pm and reports to the Customer Service Supervisor.

Applicants should have at least 1 year of customer service experience, strong data entry, communication, teamwork, and a commitment to safety.

Qualifications

• Minimum 1 year customer service experience.
• Computer experience and ability to accurately type numbers.
• Good problem-solving skills.
• Ability to work independently and prioritize work deadlines.
• Ability to work in a team environment and collaborate with employees at all levels of the organization.
• Ability to work overtime as required.

Responsibilities

• Exceptional customer service.
• Superior verbal and written communication skills, including handling incoming calls in a professional and thoughtful manner.
• Strong data entry skills with consistent attention to detail and accuracy.
• Solid computer skills that include the ability to learn new computer programs.
• Adaptable to change with a positive attitude and the ability to remain open to others’ ideas.
• History of positive performance and reliable attendance with the ability to work overtime as needed.
• Must possess a strong commitment to safety.

Job description

Oldcastle BuildingEnvelope in Chicago, IL is hiring a Customer Service Representative to service customers, enter orders, verify accuracy, and handle calls in a fast-paced environment. This hourly role runs Monday–Friday from 7:00 am to 3:30 pm and reports to the Customer Service Supervisor.

Applicants should have at least 1 year of customer service experience, strong data entry, communication, teamwork, and a commitment to safety.