Customer Service Specialist — Church Ministry & Orders

Calvary Chapel Of Costa Mesa; Santa Ana (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Calvary Chapel Costa Mesa is seeking a Customer Service Representative to join our Santa Ana team. The role emphasizes friendly, professional support and accurate order processing.

Ideal candidates will have strong communication, basic computer skills, and a positive attitude to serve our community and help customers with inquiries.

This position requires teamwork, reliability, and the ability to multitask in a fast-paced church ministry environment.

Qualifications

• Previous customer service experience preferred.
• Proficiency in Microsoft Office (Word, Excel, and Outlook).
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Positive attitude, reliability, and a willingness to learn.

Responsibilities

• Answer customer phone calls and assist with inquiries in a professional and courteous manner.
• Process customer orders accurately and efficiently.
• Provide product and order information to customers.
• Resolve customer questions and concerns while maintaining a high level of customer satisfaction.
• Work collaboratively with team members to ensure timely order processing.
• Perform general administrative and other related duties as assigned.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Team collaboration

Tools

Microsoft Office

Job description

Calvary Chapel Costa Mesa is seeking a Customer Service Representative to join our Santa Ana team. The role emphasizes friendly, professional support and accurate order processing.

Ideal candidates will have strong communication, basic computer skills, and a positive attitude to serve our community and help customers with inquiries.

This position requires teamwork, reliability, and the ability to multitask in a fast-paced church ministry environment.