Customer Service Specialist – CHC/047

Will County Health; Joliet (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Disability insurance

Sick/personal days

Parental leave

Holidays

Pension plan

Deferred compensation

Vacation

Job summary

Will County Health Department seeks a Customer Service Specialist to act as liaison between the department and its customers, clients, and patients in a call center. Schedule is Monday–Thursday, 8:30 am–4:30 pm, and Friday 8:00 am–4:00 pm; you will listen to callers, address questions, and ensure courteous patron service.

Benefits include comprehensive medical, dental and vision coverage, disability, sick/personal days, parental leave, holidays, a defined pension plan, deferred compensation, and

Job description

Job Summary

The Customer Service Specialist will serve as the liaison between the Will County Health Department and its current and potential customers, clients, and patients (patrons). This individual will work in a call center, working closely with other team members to provide exceptional patron service by listening attentively to understand the reason for their call and addressing all questions and concerns. Schedule, Monday – Thursday, 8:30 am–4:30 pm, and Friday 8:00 am-4:00 pm.

Benefits

Will County employees enjoy a wide variety of competitive fringe benefits including: comprehensive medical coverage, dental and vision coverage, short/long term disability, sick/personal days, parental leave, holidays, defined pension plan from the Illinois Municipal Retirement Fund (regular and SLEP), deferred compensation plan, and vacation.

Contact

Stacey J. Knack, M.B.A.

Director of Human Resources

Will County Health Department

501 Ella Avenue Joliet, IL 60433

Fax [phone]

Email: [e-mail]