Customer Service Specialist - Cardlock & Fuel Cards

Jubitz-Corporation; Hillsboro (OR); On-site; USD 63,039,000 - 71,635,000; Full time

Benefits offered by this job

Medical • Dental • Vision • Life • Dis

401(k) with Company Match

Paid Vacation, Sick & Personal Time

Tuition Reimbursement & Scholarship

Retail & Food Discounts

Optional Critical Illness & Accident

Flexible Spending Accounts

Job summary

Jubitz Fleet Services in Hillsboro, OR is seeking a Customer Service Representative who enjoys solving problems, building relationships, and making customers feel valued. You will be a key contact for B2B customers, providing support by phone and email, resolving issues, and delivering a World Class Customer Experience.

This full-time role uses a standard Monday–Friday in-person schedule in Hillsboro, with participation in an after-hours phone rotation roughly 1 week per month.

Qualifications

• High school diploma or GED required; a two-year degree is preferred.
• 2+ years of office, customer service, or similar experience.
• Strong communication and phone skills.
• Excellent attention to detail.
• Fuel industry experience is a plus.
• Comfortable with Microsoft Office, especially Excel.
• Strong problem-solving and organizational skills.

Responsibilities

• Provide friendly, professional customer service by phone and email.
• Support current and potential Fleet Services customers.
• Resolve customer questions and issues.
• Work with internal teams to find solutions.
• Handle multiple priorities and deadlines.
• Communicate products, services, pricing, and account information.
• Find win/win solutions for customers and Jubitz.

Skills

Communication skills

Phone skills

Problem solving

Attention to detail

Organization

Customer service experience

Numbers & calculations

Genuine desire to help customers

Education

High school diploma/GED

Two-year degree preferred

Tools

Excel

Microsoft Office

Job description

Description

Hillsboro, OR | Full-Time | $22.00–$25.00/hour + $200 After-Hours Bonus

Love Helping Customers? We Want You!

Jubitz Fleet Services is looking for a Customer Service Representative who enjoys solving problems, building relationships, and making customers feel valued.

You’ll be a key contact for our business-to-business customers, providing support by phone and email, resolving issues, answering questions, and helping deliver a World Class Customer Experience.

WHAT YOU’LL DO

• Provide friendly, professional customer service by phone and email
• Support current and potential Fleet Services customers
• Resolve customer questions and issues
• Work with internal teams to find solutions
• Handle multiple priorities and deadlines
• Communicate products, services, pricing, and account information
• Find win/win solutions for customers and Jubitz

NO COLD CALLING!

SCHEDULE: Monday–Friday | In-Person | Hillsboro

Participate in our After-Hours Phone Rotation approximately 1 week per month (includes weekends), averaging 10–12 calls per week.

$200 bonus for your after-hours rotation!

WHAT WE OFFER

• Medical • Dental • Vision • Life • Disability
• 401(k) with Company Match
• Paid Vacation, Sick & Personal Time
• Tuition Reimbursement & Scholarship Opportunities
• Retail & Food Discounts
• Optional Critical Illness & Accident Plans
• Flexible Spending Accounts

Requirements

WHAT YOU BRING

• High school diploma/GED required; two-year degree preferred
• 2+ years of office, customer service, or similar experience
• Strong communication and phone skills
• Excellent attention to detail
• Fuel industry experience is a plus
• Comfortable with Microsoft Office, especially Excel
• Strong problem-solving and organizational skills
• Ability to work with numbers, percentages, and practical calculations
• Ability to understand technical procedures and regulations
• Most importantly: a genuine desire to help customers!

JOIN THE JUBITZ TEAM!

If you’re friendly, organized, detail-oriented, and enjoy solving problems and taking care of customers, we’d love to hear from you.

Delivering a World Class Customer Experience, one customer at a time.