Customer Service Specialist

Modern Builders Supply; West Virginia; On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive wages plus bonus

Paid weekly via direct deposit

Medical, dental, vision, disability, &

Life insurance

401k with Company match

Paid vacation

Personal time

Holidays

Opportunity for advancement

Employee discount

Job summary

Modern Builders Supply (MBS) is a family-owned distributor offering roofing, siding, windows and doors, kitchens, decking and more. As a Customer Service Specialist, you will support outside sales, fulfill orders, and help generate additional business from existing customers while benefiting from training and growth opportunities.

The role emphasizes data entry, strong communication, and a customer-focused approach.

Qualifications

• Must be career-oriented with initiative, ambition and a strong desire to learn the business from the ground up.

Responsibilities

• Support the sales efforts of the outside salesperson and perform inside sales order fulfillment.
• Process orders and solicit additional business from current customers.

Skills

Data entry

Communication

Interpersonal skills

Multi-tasking

Inside sales experience

Job description

Are you looking for a rewarding career opportunity with significant growth potential?

Join Team MBS - a progressive Midwest Building Products Distributor!

As a family owned and operated business, Modern Builders Supply (MBS) distributes name brand roofing, siding, windows and doors, kitchens, decking and so much more.

Twenty-seven locations and nearly 400,000 sq. ft. of manufacturing makes MBS the premier distributor in the Midwest with the vision to be SIMPLY THE BEST.

As a Customer Service Specialist on our team, your primary role will be to support the sales efforts of the outside salesperson and various order fulfillment activities in an inside sales capacity. A few of your duties range from processing orders to soliciting additional business from current customers.

We will invest in training, resources and guidance.

Qualifications And Skills

A successful Customer Service Specialist candidate must be career-oriented, have initiative, ambition, and a strong interest and desire to learn the business from the ground up.

Additional Qualifications For a Customer Service Specialist Position Include

• Computer skills, including data entry
• Excellent written and verbal communication skills, interpersonal skills with an emphasis toward customer satisfaction
• Ability and willingness to learn and multi-task in a fast paced and friendly environment
• Minimum 1 year of inside sales and customer service experience

Why Join Team MBS

• Competitive wages plus bonus opportunities
• Paid weekly via direct deposit
• Medical, dental, vision, disability insurance, and life insurance
• 401k with Company match
• Paid vacation, personal time, holidays
• Opportunity for advancement
• Employee discount
• Hours: M-F 7:30 AM - 4:00 PM, periodic Saturdays from 8:00 AM - 12:00 PM during peak business season

Modern Builders Supply, Inc. is an Equal Opportunity Employer.