Customer Service Specialist

Apart USA; United States; Remote; USD 48,000 - 53,000; Part time

Job summary

An innovative company is on the lookout for a friendly and organized Customer Service Specialist to enhance communication between customers and operations teams. This role is vital for ensuring customer satisfaction through timely and accurate information. You'll engage with clients, manage inquiries, and resolve issues efficiently. With comprehensive training provided, you’ll have the tools to succeed in a flexible remote work environment. If you have a passion for customer service and a positive attitude, this opportunity could be the perfect fit for you!

Benefits

Flexible Work Hours

Comprehensive Training

Bonuses for Completed Tasks

Qualifications

• Strong verbal and written communication skills are essential.
• Must be able to work independently and as part of a team.

Responsibilities

• Respond to customer inquiries promptly and professionally.
• Keep customer information organized for easy access.

Skills

Communication Skills

Problem Solving

Basic Computer Skills

Teamwork

Tools

Email Software

Office Software

Job description

Location: Remote in USA
Employment Type: Part-time (with the potential for full-time after a trial period)
Compensation: $48,000 - $52,800 / year + bonuses for completed tasks

Job Title: Customer Service Specialist

Overview:
We are seeking a friendly and organized Customer Service Specialist to help communicate effectively between our customers and operations teams. This position is essential for providing timely and accurate information to ensure customer satisfaction.



Key Responsibilities:

Customer Interaction: Respond to customer inquiries promptly and manage communications in a friendly and professional manner.
Information Management: Keep customer information and files organized for easy access and ensure accurate record-keeping.
Problem Solving: Quickly address and resolve issues to keep operations running smoothly.
Email and Admin Support: Provide timely responses to emails and assist with general administrative tasks as needed.

In this role, you will build relationships with existing clients using our established database and keep them informed about our services.

Additional Information:
You will work closely with a Supervisor to report your progress and completed tasks. We offer comprehensive, free training to ensure your success in this position, and there are no upfront costs involved.

Requirements:

Strong communication skills, both verbal and written.
Basic computer skills and familiarity with email and office software.
Ability to work independently and as part of a team.
A positive attitude and a desire to help others.

If you're enthusiastic about providing great customer service and looking for a flexible job opportunity, we encourage you to apply!