Customer Service Specialist

PENNYWISE FUEL COMPANY; Tannersville (Monroe County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

401K

Job summary

A local fuel company in Tannersville is seeking an Entry Level Customer Service Specialist to provide customer support and ensure satisfaction. Ideal candidates will possess strong communication skills and experience in similar roles is a plus. This full-time position offers benefits including health insurance and a 401K plan.

Responsibilities

• Provide customer support for delivery and account creation/delivery setup.
• Ensure customer satisfaction and maintain phone etiquette.
• Deliver exceptional customer service on a daily basis.

Skills

Customer Support

Customer Service

Communication

Interpersonal Skills

Multitasking

Problem Solving

Familiar with Microsoft Office

Education

High school diploma or equivalent

Job description

Role Summary

Full‑time on‑site Customer Service Specialist at PENNYWISE FUEL COMPANY located in Tannersville, PA. The specialist will provide customer support for delivery and account creation/ delivery setup, ensure customer satisfaction, maintain phone etiquette, and deliver exceptional customer service on a daily basis.

Responsibilities

• Provide customer support for delivery and account creation/ delivery setup.
• Ensure customer satisfaction and maintain phone etiquette.
• Deliver exceptional customer service on a daily basis.

Qualifications

• Customer Support and Customer Service skills.
• Strong communication and interpersonal skills.
• Ability to multitask and problem‑solve efficiently.
• Familiar with Microsoft Office.
• Previous experience in a customer service role is a plus.
• High school diploma or equivalent.

Benefits

• Health Insurance.
• 401K.

Seniority Level

Entry level

Employment Type

Full‑time

Industry

Oil and Gas