Customer Service Specialist

Acquire4Hire; Springfield (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

Acquire4Hire in Springfield, Illinois is seeking a Sales Consultant to assist customers in selecting flooring options, estimate projects, and provide outstanding service. Ideal candidates will be self-motivated, organized, and have a background in sales, though training is provided. Valid driver's license and transportation are required. Candidates are asked to apply with an updated resume and a brief cover letter detailing their experience, while adhering to application guidelines as specified.

Qualifications

• Experience in sales or customer service is a plus, training available.
• Must be self-motivated, organized, and detail-oriented.
• Valid driver's license and reliable transportation required.

Responsibilities

• Assist customers in selecting flooring options.
• Estimate project needs for smooth installations.
• Provide excellent customer service throughout the process.

Skills

Sales Experience

Customer Service Background

Self-Motivated

Organizational Skills

Attention to Detail

Job description

Summary

Assist customers in making the correct flooring selection for their home based on quality and type of flooring and color.

Figure and estimate the project to insure everything goes smooth during installation.

Follow up with customer before during and after the project is completed.

Here at Flooring America we pride ourselves in outstanding customer service and take the extra time needed to insure we have happy and repeat customer.

If you have an eye for design and enjoy helping customers beautify their home, then please apply!

Expectations for the Sales Consultant

• Maintain a clean and neat showroom
• Provide outstanding customer service
• Handle the project from start to finish
• Learn how to figure and estimate projects.
• Keep up-to-date on the wide selection of floors we offer along with the benefits and warranties provided by each

Qualifications for Sales Consultant

• Sales Experience and Customer service Background a plus, but will train the right person
• Desire to want to service customers and help them with all there flooring needs
• Must be self motivated
• Personally well-organized and very detailed
• Valid Driver's License and reliable transportation for In-Home visits

How to Apply

Please supply:

• An up-to-date resume and brief cover letter outlining your experience for the position
• Salary history and/or requirements

We kindly ask for no emails or phone calls be sent to our store, as a means to further your application process. Please do not personally deliver resumes to the store. These efforts will not enhance your opportunity for consideration, and we are not equipped to respond to these requests. We thank you kindly in advance for your adherence to this request.

Candidates who meet our selection criteria will be contacted by e-mail or phone for the next step in our hiring process, and in certain instances may be asked to take an online assessment.

Thank you for your interest in our position. We appreciate the time you have taken to apply with us.

Flooring America is an Equal Opportunity Employer