Customer Service & Shipping Specialist — Full-Time

The UPS Store 7171; Yankton (SD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Monthly bonuses

90-day review with raise

Job summary

The UPS Store 7171 in Yankton, SD is seeking a Center Associate to deliver world-class customer service by handling packages, operating copiers and point-of-sale devices, and advising customers on products and best-value options.

The ideal candidate has retail experience, strong computer skills, a high school diploma or GED, a friendly demeanor, and a willingness to learn all aspects of the business quickly. Full-time position with 90-day review, potential raise and monthly bonuses.

Qualifications

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

Skills

Computer skills

Phone skills

Verbal and written communication

Customer service orientation

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The UPS Store 7171 in Yankton, SD is seeking a Center Associate to deliver world-class customer service by handling packages, operating copiers and point-of-sale devices, and advising customers on products and best-value options.

The ideal candidate has retail experience, strong computer skills, a high school diploma or GED, a friendly demeanor, and a willingness to learn all aspects of the business quickly. Full-time position with 90-day review, potential raise and monthly bonuses.