Customer Service & Shipping Center Associate

The UPS Store 3744/5032/7825; Austin (TX); On-site; USD 17,000 - 24,000; Full time

Job summary

The UPS Store in Austin, TX is seeking friendly and energetic team members to deliver world-class customer service. Responsibilities include packing and shipping, notary services, mail sorting, and handling copiers, faxes, and printers. Must be a fast learner ready to learn all aspects of the business.

Starts at $15/hr with 35–40 hours per week and Saturday availability. Ideal for ACC & UT students with strong computer skills and a professional appearance.

Qualifications

• Previous retail sales experience is preferred.
• Strong computer and internet skills are expected.
• High school diploma or GED is required.
• Friendly and genuinely helpful demeanor with a professional appearance.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices proficiently and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Retail sales

Computer skills

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The UPS Store in Austin, TX is seeking friendly and energetic team members to deliver world-class customer service. Responsibilities include packing and shipping, notary services, mail sorting, and handling copiers, faxes, and printers. Must be a fast learner ready to learn all aspects of the business.

Starts at $15/hr with 35–40 hours per week and Saturday availability. Ideal for ACC & UT students with strong computer skills and a professional appearance.