CUSTOMER SERVICE/SERVICE BOOTH CLERK

Smith's Food & Drug Centers; Albuquerque (NM); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading grocery store chain is seeking a Customer Service/Service Booth Clerk in Albuquerque, NM. This entry-level part-time position focuses on creating an outstanding customer experience through exceptional service and maintaining a safe environment. Ideal candidates will have strong communication skills and the ability to manage stress effectively. Join a company that values respect, honesty, and community engagement.

Benefits

Healthcare

Flexible Scheduling

Tuition Reimbursement

Associate Discounts

Growth Opportunities

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations.
• Effective communication skills.

Responsibilities

• Create a welcoming environment for customers.
• Process transactions accurately and efficiently.
• Ensure store policies and procedures are followed.

Skills

Communication

Stress Management

Basic Math

Job description

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Job Overview

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

About Smith's Food & Drug Centers

Based in Salt Lake City, Utah, Smith's merged with The Kroger Company in 1998. We serve customers in over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of Kroger, we are committed to innovation, community, and creating positive experiences for our customers and employees.

Benefits

We offer comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities. For more details, please visit our Benefits Page.

Minimum Requirements

• Must be 18 or older
• Ability to handle stressful situations
• Effective communication skills
• Basic math knowledge (counting, addition, subtraction)

Preferred Qualifications

• Retail grocery experience
• Cashier experience
• Customer service experience
• Second language proficiency

Responsibilities

• Create a welcoming environment for customers
• Maintain knowledge of products and respond to inquiries
• Process transactions accurately and efficiently
• Handle returns and exchanges according to policies
• Promote special programs and promotions
• Manage funds, coupons, and tenders
• Monitor inventory and stock merchandise
• Report discrepancies and issues to management
• Follow safety and food regulations
• Ensure store policies and procedures are followed

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Other
• Industry: Human Resources Services

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