Customer Service - Self Storage Manager

Public Storage; Utah; On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Flexible full-time schedules

Medical, dental, and vision benefits

401(k) with match

Company-paid life insurance

Mileage reimbursement

Performance-based bonuses

Job summary

Public Storage, the leader in self-storage, is hiring for positions requiring you to work independently across various locations in Utah. This role involves assessing customer needs, daily inspections of storage units, and managing payments.

You will benefit from flexible schedules, options for full-time employment, and various company-paid benefits after meeting hour requirements. The ideal candidate has customer service experience and a valid driver’s license.

Qualifications

• Experience in a customer-service-centered sales environment, such as retail or restaurant.
• Valid driver's license and ability to use own vehicle for work-related travel.
• Bilingual in Spanish preferred.

Responsibilities

• Work independently at multiple locations.
• Assess customer storage needs and recommend services.
• Perform daily storage unit inspections.
• Audit cash drawers and make bank deposits.
• Manage customer payments and collection calls as needed.

Skills

Customer service skills

Sales experience

Bilingual Spanish

Job description

Public Storage is the self‑storage industry leader and we are hiring now.

Earn $16.00 Per Hour.

Benefits

• Flexible and full‑time schedules between 9:30 am and 6 pm (weekends until 5 pm).
• Eligibility for full‑time benefits after working an average of 20+ hours. Benefits include medical, dental, vision, 401(k) with match, paid time off, sick time, and flex spending.
• Company‑paid life and accidental‑death insurance, exclusive vendor discounts.
• Mileage reimbursement when traveling between properties or other work‑related tasks.
• Performance‑based bonuses for qualified Property Managers.

Job Description

• Work independently at multiple locations, spending time inside and outside.
• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Help keep customers current with payments and make reminder and collection calls when required.

Physical Requirements

• Transport or lift items weighing up to 35 pounds.
• Walk inside and around facilities, spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors.
• Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds and curb appeal.

Qualifications

• Experience in customer‑service‑centered sales environments such as retail, restaurant, fast food, or other service‑based companies.
• Valid driver’s license and use of own vehicle to travel between work locations and/or conduct work‑related business. Mileage reimbursement available.
• Bilingual Spanish preferred.

Additional Information

Public Storage was recognized as a Great Place to Work by the Great Place to Work Institute. Employees have also voted us as having Best Career Growth, ranked in the Top 5 % for Work Culture, and in the Top 10 % for Diversity and Inclusion.

Public Storage is an equal‑opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.