Customer Service - Self Storage Manager

Public Storage; Phoenix (AZ); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Flexible schedules

Medical, dental, vision insurance

401(k) with match

Paid time off

Performance-based bonuses

Mileage reimbursement

Job summary

A leading self-storage provider in Phoenix is hiring a Property Manager to work independently across various locations. This role requires assessing customer storage needs, performing daily inspections, and managing customer payments. Applicants should have a background in customer service and a valid driver's license. The position offers flexible scheduling, comprehensive benefits including medical and performance-based bonuses, and a supportive work culture. Apply now to join the industry leader!

Qualifications

• Experience in customer service or sales environments.
• Valid driver's license and own vehicle necessary.

Responsibilities

• Work independently at multiple locations.
• Assess customer storage needs and sell packing supplies.
• Perform daily inspections of storage units.
• Audit cash drawers and conduct bank deposits.
• Manage customer payments and collection calls.

Skills

Customer service

Sales

Communication

Problem-solving

Job description

Public Storage

Public Storage is the self‑storage industry leader and we are hiring now!

Earn $17.00 Per Hour

Current hourly pay for this role.

Benefits

Total Rewards package available to our team:

• We work Flexible and Full‑Time Schedules between 9:30 am and 6 pm (weekends until 5 pm)
• Employees become eligible for full‑time Benefits by working an average of 20+ hours. Benefits include:
  • Medical, dental, vision, 401(k) with match, paid time off, sick time, and flex spending
  • Company‑paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or for other work‑related tasks
• Our Property Managers have the opportunity to earn performance‑based bonuses

Job Description

• Work independently at multiple locations, spending time both inside and outside
• Assess customer storage needs and make suggestions, including selling packing and moving supplies
• Perform daily storage unit inspections to confirm inventory and availability
• Audit cash drawers and make bank deposits as part of daily operations
• Help keep customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to lift or move items weighing up to 35 pounds
• Walk in/around facilities, spending up to 50% of time outdoors, including climbing stairs and opening large doors
• Perform cleaning and daily maintenance tasks (sweeping/mopping interior areas, maintaining exterior grounds and curb appeal, keeping areas free of debris)

Qualifications

Experience: Successful candidates come from a variety of customer‑service‑centered sales environments including retail, restaurant, fast food, or other service‑based companies.

Transportation: Must have a valid driver’s license and own vehicle to travel between locations and conduct work‑related business. Mileage reimbursement available.

Additional Information

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and Top 10% for Diversity and Inclusion.

Apply Now

Apply now for an opportunity to join Public Storage and be a part of the self‑storage industry’s #1 team!

Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.