Customer Service - Self Storage Manager

Public Storage; Solana Beach (CA); Sur place; USD 42 000 - 60 000; Plein temps

Résumé du poste

Public Storage is seeking a Property Manager who works independently across multiple locations in California, including Solana Beach. You will assess customer storage needs, suggest packing supplies, and conduct daily unit inspections to ensure spaces are ready to rent.

The role involves cash handling, deposits, and helping customers stay current with payments, including making reminder calls. A valid driver's license and own vehicle are required for travel between locations, with mileage

Qualifications

• Experience in customer service oriented sales environments such as retail or service sectors.
• Ability to communicate effectively and understand customer storage needs.

Responsabilités

• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability for rent.
• Audit cash drawers and make bank deposits as part of daily duties.
• Help customers stay current with payments and make reminder/collection calls as required.
• Travel between locations using own vehicle; mileage reimbursement available.

Connaissances

Customer service

Sales

Description du poste

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)