Customer Service - Self Storage Manager

Public Storage; New Hampshire; On-site; USD 42,000 - 62,000; Full time

Job summary

Public Storage is seeking a Property Manager to work across multiple locations in New Hampshire. The role involves assessing customer storage needs, suggesting packing supplies, and managing daily storage unit inspections to ensure spaces are ready to rent.

You will handle cash drawers, process deposits, and assist customers with payments, including reminders and collections when needed. The ideal candidate comes from customer service oriented sales backgrounds such as retail or service

Qualifications

• Experience in customer service centered sales environments.

Responsibilities

• Assess customer storage needs and suggest packing and moving supplies.
• Spots daily storage unit inspections to confirm inventory and availability for rent.
• Audit cash drawers and process bank deposits.
• Assist customers with payments and make reminder and collection calls when required.
• Transport items safely and operate across multiple locations as needed.

Skills

Customer service

Retail sales

Cash handling

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)