Customer Service - Self Storage Manager

Public Storage; Scappoose (OR); On-site; USD 42,000 - 65,000; Full time

Job summary

Public Storage in Oregon is seeking a Property Manager to work independently across multiple locations, assessing customer storage needs and guiding clients to suitable options while promoting packing and moving supplies. Daily duties include unit inspections to confirm availability, maintaining spaces ready to rent, and handling cash drawers with deposits.

A valid driver’s license and your own vehicle are required to travel between sites, with mileage reimbursement; prior customer service or

Qualifications

• Experience in customer service centered sales environments (retail, restaurant, or service).
• Ability to communicate clearly and handle customer inquiries.
• Willingness to travel between locations with a personal vehicle.

Responsibilities

• Assess storage needs and guide customers to suitable options; promote related products.
• Perform daily unit inspections to ensure readiness to rent.
• Audit cash drawers, process deposits, and manage payments reminders.

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)