Customer Service - Self Storage Manager

Public Storage; Lansing (KS); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage seeks a Property Manager to work across multiple locations, assessing customer storage needs and recommending packing supplies. You will perform daily inspections to ensure inventory is ready to rent and balance cash drawers as part of the daily routine.

The role includes helping customers manage payments, making reminder calls, and traveling between facilities using your own vehicle. A valid driver’s license and mileage reimbursement are provided where applicable.

Qualifications

• Experience in customer service-centric sales environments such as retail or service industries.
• Strong communication and interpersonal skills are required.
• Ability to handle cash, balance drawers, and assist with collections when needed.

Responsibilities

• Assess customer storage needs and upsell packing and moving supplies.
• Conduct daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and handle bank deposits as part of daily duties.
• Assist customers with payments and perform reminder/collection calls when required.

Skills

Customer service

Sales

Communication

Cash handling

Education

High school diploma or equivalent

Tools

Vehicle operation

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)