Customer Service - Self Storage Manager

Public Storage; Richfield (MN); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in storage solutions is hiring for a role that involves working at multiple locations, assessing customer needs, and managing payments. This position offers flexibility with schedules and a comprehensive benefits package, including medical, dental, and performance bonuses. Ideal candidates should have experience in customer service or sales and possess a valid driver's license.

Benefits

Flexible and full-time schedules

Medical, Dental, Vision benefits

401k with match

Paid time off

Mileage reimbursement

Performance-based bonuses

Qualifications

• Experience in customer service, sales, retail, or similar environments preferred.

Responsibilities

• Work independently at multiple locations, both indoors and outdoors.
• Assess customer storage needs and suggest solutions.
• Manage customer payments and make collection calls.

Skills

Customer Service

Sales

Job description

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Company Description

Hiring Now!

Our Benefits

Total Rewards package available to our team:

• Flexible and full-time schedules between 9:30am and 6pm (weekends until 5pm)
• Eligibility for full-time benefits after working an average of 20+ hours, including:
• Medical, Dental, Vision, 401k with match, paid time off, sick leave, and flex spending
• Company-paid life and accidental death insurance, plus exclusive vendor discounts
• Mileage reimbursement for travel between properties or work-related tasks
• On-site company housing at many locations (performance and tenure required)
• Performance-based bonuses for Property Managers

Job Description

• Work independently at multiple locations, both indoors and outdoors
• Assess customer storage needs and suggest solutions, including selling packing and moving supplies
• Perform daily storage unit inspections to confirm inventory and availability
• Audit cash drawers and handle bank deposits
• Manage customer payments, send reminders, and make collection calls

Physical Requirements

• Transport items weighing up to 35 pounds
• Spend up to 50% of time outdoors, including climbing stairs and opening large doors
• Perform cleaning and maintenance tasks, such as sweeping, mopping, and groundskeeping

Qualifications

Experience in customer service, sales, retail, restaurant, or similar environments preferred.

Must have a valid driver’s license and own vehicle for travel (mileage reimbursement available).