Customer Service - Self Storage Manager

Public Storage; Parker (CO); On-site; USD 38,000 - 65,000; Full time

Job summary

Public Storage is seeking a property manager to work independently at multiple locations, indoors and outdoors, assessing customer storage needs and upselling packing supplies. You will conduct daily unit inspections to ensure inventory is ready to rent and support customers with payments.

The role involves driving between sites using your own vehicle, handling cash, and ensuring curb appeal and cleanliness across locations. A valid driver's license and reliable transportation are required.

Qualifications

• Experience in customer service centered sales environments.
• Must have a valid driver's license and own vehicle.
• Ability to transport items weighing up to 35 pounds.

Responsibilities

• Assess customers' storage needs and suggest packing/moving supplies.
• Inspect storage units daily to ensure inventory availability.
• Audit cash drawers and process bank deposits.
• Assist customers with payments and payment reminders when needed.

Skills

Customer service

Sales

Cash handling

Driver's license

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)