Customer Service - Self Storage Manager

Public Storage; Sagle (ID); On-site; USD 32,000 - 42,000; Full time

Job summary

Public Storage is looking for a Property Manager who works independently at multiple locations and assists customers with storage needs. The role includes selling packing supplies, conducting daily inspections, auditing cash drawers, processing payments, and calling customers for reminders when needed.

Applicants should be comfortable traveling between facilities, have a valid driver’s license, and be prepared for outdoor work up to 50% of the time, including lifting up to 35 pounds and basic

Qualifications

• Experience in customer service-centered sales environments.
• Ability to assess customer storage needs and up-sell packing supplies.
• Must have a valid driver's license and access to own vehicle.

Responsibilities

• Work independently at multiple locations.
• Assess storage needs and suggest packing/moving supplies.
• Conduct daily inspections of storage units.
• Audit cash drawers and process deposits.
• Remind customers about payments and make collection calls when required.

Skills

Customer service

Sales

Cash handling

Travel readiness

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)