Customer Service - Self Storage Manager

Public Storage; Frederick (CO); On-site; USD 38,000 - 52,000; Full time

Job summary

Public Storage is seeking a Property Manager to operate across multiple locations, evaluating customer storage needs and recommending packing supplies. You will also coordinate space readiness and drive upsell opportunities.

Daily duties include unit inspections, cash handling, and processing payments. You will travel between sites with a valid driver’s license, performing reminder calls when needed and maintaining curb appeal.

Qualifications

• Experience in customer service oriented sales environments.

Responsibilities

• Assess customer storage needs and upsell packing supplies.
• Inspect storage units daily to confirm inventory and readiness for rent.
• Audit cash drawers and process deposits as part of daily operations.
• Help keep customers current with payments and perform reminder/collection calls as needed.

Skills

Customer service

Sales experience

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)