Customer Service - Self Storage Manager

Public Storage; Oakley (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

Public Storage in California is seeking Property Managers who work autonomously across multiple locations, both inside and outside. You will assess storage needs, suggest packing supplies, and help customers rent space.

Duties include daily unit inspections, cash handling, deposits, and processing payments while maintaining curb appeal and outdoor areas. Transportation between sites using your own vehicle may be required.

Qualifications

• Experience in customer service-centered sales environments.
• Ability to work independently at multiple locations.

Responsibilities

• Assess customer storage needs and suggest packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and readiness to rent.
• Audit cash drawers and handle deposits as part of daily operations.
• Assist customers with payments and conduct reminders or collections when required.
• Transport items and work across indoor and outdoor facility areas.

Skills

Customer service

Sales experience

Independence

Outdoor work

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)