Customer Service - Self Storage Manager

Public Storage; Boynton Beach (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Public Storage in Boynton Beach, FL seeks a Property Manager to work across multiple locations, assessing customer storage needs and suggesting solutions including packing supplies.

You will perform daily unit inspections to ensure inventory readiness, audit cash drawers, and handle deposits. You’ll help customers stay current with payments and make reminder calls as needed, traveling between sites with your own vehicle.

Qualifications

• Experience in customer service or sales environments.
• Ability to assess customer storage needs and upsell packing supplies.
• Willingness to travel between locations using own vehicle with mileage reimbursement.

Responsibilities

• Assess customer storage needs and propose suitable storage options and packing supplies.
• Conduct daily storage unit inspections to ensure inventory readiness and availability.
• Audit cash drawers and perform bank deposits as part of daily duties.
• Assist customers with payments and perform reminder/collection calls when required.
• Operate across multiple locations independently and maintain professional appearance and service levels.

Skills

Customer Service

Sales

Driver

Multitasking

Tools

POS system

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)