Customer Service - Self Storage Manager

Public Storage; Monterey Park (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

Public Storage is seeking a Property Manager who works independently at multiple locations, handling customer storage needs and suggesting packing supplies.

Daily tasks include inspecting units, auditing cash drawers, deposits, and helping customers stay current with payments, including reminders and collections when required. The role emphasizes mobility across sites and hands-on maintenance.

Qualifications

• Experience in customer service-centered sales environments such as retail, restaurants, or other service-based companies.

Responsibilities

• Assess customer storage needs and suggest packing/moving supplies.
• Perform daily inspections of storage units to confirm inventory and readiness to rent.
• Audit cash drawers and make bank deposits as part of daily duties.
• Assist customers with payments and make reminder/collection calls when required.
• Work independently at multiple locations and travel between sites as needed.

Skills

Customer service

Sales

Multitasking

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)