Customer Service - Self Storage Manager

Public Storage; Leon Valley (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

Public Storage in Leon Valley, TX seeks a Property Manager who can work independently across multiple sites, balancing indoors and outdoors while delivering great customer service.

You will assess storage needs, show units, handle cash, process payments, and travel between locations using your own vehicle. Previous experience in customer-service based sales is preferred.

Qualifications

• Experience in customer service oriented sales environments such as retail or hospitality.
• Ability to communicate effectively with customers and team members.

Responsibilities

• Our Property Managers work independently across multiple locations, spending time both inside and outside.
• Assess customer storage needs and make recommendations, including selling packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and readiness for rent.
• Audit cash drawers and make bank deposits as part of daily tasks.
• Help keep customers current with payments and make reminder and collection calls when required.

Skills

Customer service

Sales

Retail experience

Communication

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)