Customer Service - Self Storage Manager

Public Storage; Kirby (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Public Storage is seeking a Property Manager to work at multiple locations, independently handling daily operations and customer needs. You will assess storage requirements, suggest packing supplies, and maintain spaces ready for rental while ensuring accurate financial transactions.

Ideal candidates come from customer-service sales backgrounds with strong communication skills and a valid driver’s license for travel between sites.

Qualifications

• Experience in customer service centered sales environments.
• Ability to handle payments and coin/credit transactions.
• Strong communication and problem-solving skills.

Responsibilities

• Assess customer storage needs and recommend packing and moving supplies.
• Oversee daily inspections to ensure inventory and unit availability for rental.
• Audit cash drawers and process deposits as part of daily operations.
• Assist customers with payments and perform reminder/collection calls when needed.

Skills

Customer service

Sales

Communication

Cash handling

Tools

POS system

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)