Customer Service - Self Storage Manager

Public Storage; Redmond (OR); On-site; USD 42,000 - 62,000; Full time

Job summary

Public Storage is seeking a Property Manager who will work independently at multiple locations in Oregon, including Redmond. You will assess customer storage needs, suggest packing and moving supplies, and conduct daily unit inspections to keep inventory ready to rent.

The role requires a valid driver’s license as you travel between sites, handle cash drawers, deposits, and payments reminders. Outdoor and indoor duties include cleaning, maintenance, and ensuring curb appeal.

Qualifications

• Experience in customer service centered sales environments.
• Valid driver’s license and access to own vehicle.
• Ability to lift up to 35 pounds and walk in outdoor environments.
• Mileage reimbursement available.

Responsibilities

• Assess customer storage needs and suggest packing supplies.
• Perform daily storage unit inspections to confirm inventory and readiness to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and conduct reminders/collections as needed.
• Work across multiple locations and travel between sites.

Skills

Customer service

Sales skills

Communication

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)