Customer Service - Self Storage Manager

Public Storage; Houston (TX); On-site; USD 15,343 - 21,852; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with match

Mileage reimbursement

Paid time off

Performance-based bonuses

Job summary

A leading self-storage company in Houston, Texas is looking for a Property Manager to oversee multiple property locations and provide exceptional customer service. Responsibilities include managing locations independently, conducting inspections, and assisting with payments. The ideal candidate will have a background in customer service and sales, along with a valid driver's license and own vehicle. This position offers competitive hourly pay and full-time benefits after 20 hours of work. Join the team today!

Qualifications

• Experience in customer-service-centered sales environments.
• Valid driver’s license and own vehicle required.

Responsibilities

• Manage multiple property locations independently.
• Assist customers with payments and collection calls.
• Conduct daily storage unit inspections.

Skills

Customer service skills

Sales experience

Organization

Job description

Property Manager – Public Storage

Hourly Rate: $13.50

Public Storage is the self‑storage industry leader and we are hiring now!

Benefits

• Flexible and full‑time schedules between 9:30 am and 6 pm (weekends up to 5 pm)
• Full‑time benefits after an average of 20 + hours: Medical, Dental, Vision, 401(k) with match, paid time off, sick time, flex spending, company‑paid life, accidental death insurance, exclusive vendor discounts
• Mileage reimbursement when traveling between properties or other work‑related tasks
• On‑site company housing available to employees at many locations (performance and tenure required for eligibility)
• Performance‑based bonuses for Property Managers

Job Description

• Manage multiple property locations independently, working inside and outside the site
• Assess customer storage needs, recommend solutions, and sell packing and moving supplies
• Conduct daily storage unit inspections to confirm inventory and availability, ensuring spaces are ready to rent
• Audit cash drawers and handle bank deposits as part of daily business
• Assist customers with payments and make reminder/collection calls when required

Physical Requirements

• Transport, lift, or move items weighing up to 35 pounds
• Walk or traverse facilities for up to 50 % of time, including outdoor environments, stairs, and large doors
• Perform cleaning and daily maintenance tasks: sweeping/mopping interior areas and keeping exterior grounds/curb appeal clean and free of debris

Qualifications

Experience: Background in customer‑service‑centered sales environments such as retail, restaurant, fast food, or other service‑based companies.

Transportation: Valid driver’s license required; own vehicle to travel between locations and for other work‑related business. Mileage reimbursement available.

Additional Information

Public Storage was recognized as a Great Place to Work by the Great Place to Work Institute. Employees vote us Best Career Growth, ranking in the Top 5% for Work Culture and Top 10% for Diversity and Inclusion.

Apply Now

Take the opportunity to join Public Storage and be a part of the self‑storage industry’s #1 team!

Referrals increase your chances of interviewing at Public Storage by 2x.