Customer Service - Self Storage Manager

Public Storage; New Albany (OH); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Flexible and full-time schedules

Medical, dental, and vision benefits

401(k) match

Performance-based bonuses

Job summary

A leading self-storage company is seeking an entry-level full-time employee in New Albany, Ohio. The role involves working independently at multiple locations, assessing customer storage needs, conducting inspections, and maintaining inventory. Candidates should come from customer service or sales backgrounds and must have a valid driver’s license. This position offers flexible schedules and a comprehensive benefits package including medical, dental, and vision insurance.

Qualifications

• Experience in customer service or sales environment.
• Must have a valid driver’s license and vehicle for travel.
• Ability to transport items weighing up to 35 pounds.

Responsibilities

• Work independently at multiple locations.
• Assess customer storage needs and sell packing supplies.
• Conduct daily storage unit inspections.
• Audit cash drawers and make bank deposits.
• Keep customers current with payments and make reminder calls.

Skills

Customer service

Sales

Communication

Job description

Public Storage is the self‑storage industry leader and we are Hiring Now!

Earn $15.00 per hour.

Benefits & Rewards

Total Rewards package available to our team:

• Flexible and Full‑Time Schedules between 9:30am and 6pm (weekends until 5pm)
• Full‑time benefits after an average of 20+ hours, including: Medical, Dental, Vision, 401(k) match, paid time off, sick time, flex spending, company‑paid life and accidental death insurance, exclusive vendor discounts
• Mileage reimbursement for travel between properties or work‑related tasks
• Performance‑based bonuses for Property Managers

Responsibilities

• Work independently at multiple locations, spending time both inside and outside facilities
• Assess customer storage needs and make suggestions, including selling packing and moving supplies
• Conduct daily storage unit inspections to confirm inventory and availability, ensuring spaces are ready to rent
• Audit cash drawers and make bank deposits as part of daily business
• Help keep customers current with payments and make reminder and collection calls when required

Physical Requirements

• Transport or move items weighing up to 35 pounds
• Walk in and around facilities for up to 50% of time in outdoor environments, including climbing stairs and opening large doors
• Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds and curb appeal

Qualifications

Experience: Successful candidates come from a variety of customer‑service centered sales environments, including retail, restaurant, fast food or other service‑based companies.

Transportation: Employees must have a valid driver’s license and use their own vehicle to travel between different work locations or conduct other work‑related business (mileage reimbursement available).

Additional Information

Public Storage was recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have also voted us for Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Referrals increase your chances of interviewing at Public Storage by 2x.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Customer Service