Customer Service - Self Storage Manager

Public Storage; Jacksonville (FL); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Flexible schedules

Full-time benefits after 20+ hours

Mileage reimbursement

Performance-based bonuses

Job summary

A leading self-storage company in Jacksonville is hiring for a role that involves working independently at multiple locations. Responsibilities include assessing customer storage needs, conducting unit inspections, managing payments, and performing daily maintenance tasks. The ideal candidate should come from a customer service or sales environment and possess a valid driver’s license and a personal vehicle. This position offers flexible schedules and a competitive hourly wage.

Qualifications

• Candidates must come from customer-service oriented sales environments.
• A valid driver’s license is required along with a personal vehicle.

Responsibilities

• Work independently at multiple locations.
• Assess customer storage needs and recommend appropriate solutions.
• Conduct daily inspections of storage units for inventory management.
• Audit cash drawers and perform deposits.
• Make reminder and collection calls for customers.

Skills

Customer service

Sales orientation

Problem-solving

Job description

Public Storage – Self Storage Industry Leader – Hiring Now!

Earnings: $15.00 per hour.

We offer a Total Rewards package.

Benefits

• Flexible and Full‑Time schedules (9:30 am–6 pm weekdays; weekends until 5 pm)
• Full‑time benefits after an average of 20+ hours, including medical, dental, vision, 401(k) with match, paid time off, sick time, and flex spending
• Company‑paid life insurance and accidental‑death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties or other work tasks
• Performance‑based bonuses for Property Managers

Job Description

• Work independently at multiple locations, spending time inside and outside
• Assess customer storage needs and recommend solutions, including packing and moving supplies
• Conduct daily storage unit inspections to ensure inventory and availability
• Audit cash drawers and perform bank deposits
• Maintain customer payment status and make reminder and collection calls as needed

Physical Requirements

• Transport lift/move items up to 35 pounds
• Walk in and around facilities, spending up to 50 % of time in outdoor environments, including stairs and large doors
• Perform cleaning and daily maintenance tasks: sweeping/mopping interior areas and maintaining exterior grounds, curb appeal, and debris removal

Qualifications

Experience: Successful candidates come from customer‑service oriented sales environments such as retail, restaurant, fast food or other service‑based companies.

Transportation: Must have a valid driver’s license and own vehicle to travel between locations or conduct work. Mileage reimbursement available.

Additional Information

Public Storage was recognized as a Great Place to Work by the Great Place to Work Institute. Employees have ranked us in the Top 5 % for Work Culture and Top 10 % for Diversity and Inclusion.

Apply Now

Join Public Storage and be part of the self‑storage industry’s #1 team!