Customer Service - Self Storage Manager

Publicstorage; El Mirage (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Public Storage is seeking a Property Manager who works independently across multiple locations, both indoors and outdoors. You will assess customer storage needs, suggest solutions, and assist with selling packing supplies. Daily tasks include unit inspections and ensuring spaces are ready to rent.

Responsibilities also cover cash handling, deposits, payment reminders, and coordinating between sites using your own vehicle with mileage reimbursement. Equal opportunity employer.

Qualifications

• Customer service oriented with sales experience preferred.
• Ability to upsell packing/moving supplies to customers.
• Must have a valid driver's license and own vehicle.

Responsibilities

• Assess customer storage needs and suggest solutions.
• Perform daily unit inspections and ensure spaces are ready to rent.
• Audit cash drawers and process deposits as part of daily tasks.
• Assist customers with payments and call when reminders are needed.
• Travel between locations using own vehicle; mileage reimbursed.

Skills

Customer service

Sales experience

Time management

Job description

Job Description

Our Property Managers get to work independently at multiple locations; spending time both inside and outside.

We assess customer storage needs and make suggestions, including selling packing and moving supplies.

Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent.

Auditing cash drawers and making bank deposits are part of the daily business.

We help keep our customers current with payments and make reminder and collection calls when required.

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

More about Us

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.