Customer Service - Self Storage Manager

Publicstorage; Surprise (AZ); On-site; USD 40,000 - 56,000; Full time

Job summary

Public Storage seeks a Property Manager to work independently across multiple locations, both indoors and outdoors. You will assess customer storage needs, suggest solutions, and drive sales of packing supplies. Daily duties include inspecting units, confirming inventory, and handling cash deposits.

Candidates should have experience in customer-service–driven sales environments and be prepared to travel between sites using their own vehicle with mileage reimbursement. Equal opportunity employer.

Qualifications

• Experience in customer service centered sales environments such as retail, restaurants, or service industries.

Responsibilities

• Assess customer storage needs and suggest solutions, including selling packing and moving supplies.
• Conduct daily inspections of storage units to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily tasks.
• Assist customers in staying current with payments; make reminder and collection calls when needed.
• Operate across multiple locations and work independently.

Skills

Customer service

Sales

Communication

Organization

Job description

Job Description

Our Property Managers get to work independently at multiple locations; spending time both inside and outside.

We assess customer storage needs and make suggestions, including selling packing and moving supplies.

Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent.

Auditing cash drawers and making bank deposits are part of the daily business.

We help keep our customers current with payments and make reminder and collection calls when required.

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

More about Us

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.