Customer Service - Self Storage Manager

Publicstorage; Phoenix (AZ); On-site; USD 42,000 - 55,000; Full time

Job summary

Public Storage is seeking a Property Manager to work across multiple locations, assessing customer storage needs and advising on packing supplies. The role involves daily inspections, cash handling, and keeping customers current with payments. A valid driver’s license and own vehicle are required for travel between sites.

Physical tasks include lifting up to 35 pounds and outdoor work up to 50% of the time. Experience in service-based industries is a plus, with mileage reimbursement provided.

Qualifications

• Experience in customer service or sales environments.

Responsibilities

• Assess customer storage needs and suggest options, including selling packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and readiness to rent.
• Audit cash drawers and make bank deposits as part of daily duties.
• Help customers stay current with payments and make reminder/collection calls as needed.

Skills

Customer service

Sales

Job description

Our Property Managers get to work independently at multiple locations; spending time both inside and outside

We assess customer storage needs and make suggestions, including selling packing and moving supplies

Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent

Auditing cash drawers and making bank deposits are part of the daily business

We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.

Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation : Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.