Customer Service - Self Storage Manager

Publicstorage; Palm Desert (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

Public Storage in Palm Desert, CA is looking for a Property Manager to work independently at multiple locations, focusing on customer storage needs and recommending packing supplies. This role involves frequent on-site assessments and coordination across sites.

You will conduct daily inspections to ensure unit readiness, manage cash drawers and deposits, and handle payment reminders. A valid driver’s license is required for travel between facilities.

Qualifications

• Experience in customer service oriented sales environments.
• Must have a valid driver’s license and be willing to travel between locations.
• Ability to inspect facilities and assist with inventory and maintenance.

Responsibilities

• Assess customer storage needs and suggest packing/moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily tasks.
• Keep customers current with payments and perform reminder/collection calls as needed.

Skills

Customer service

Sales experience

Valid driver’s license

Job description

Our Property Managers get to work independently at multiple locations; spending time both inside and outside

We assess customer storage needs and make suggestions, including selling packing and moving supplies

Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent

Auditing cash drawers and making bank deposits are part of the daily business

We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds


• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.


• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience :

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation :

Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

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Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.