Customer Service - Self Storage Manager

Publicstorage; Melissa (TX); On-site; USD 42,000 - 63,000; Full time

Job summary

Public Storage is seeking a Property Manager who works independently across multiple locations, balancing indoor and outdoor duties. You will assess customer storage needs, suggest packing supplies, and perform daily inspections to keep spaces ready for rent.

Daily tasks include auditing cash drawers, processing deposits, and assisting customers with payments or collections as needed. A valid driver’s license and mobility between sites are required.

Qualifications

• Customer service oriented across retail or service environments.
• Experience handling cash and processing payments.
• Ability to upsell and suggest packing supplies.
• Must possess a valid driver’s license for travel between sites.

Responsibilities

• Assess customer storage needs and suggest packing supplies.
• Perform daily inspections to ensure units are ready to rent.
• Audit cash drawers and process deposits.
• Assist customers with payment reminders and collections when needed.
• Travel between locations using own vehicle; outdoor and indoor duties.

Skills

Customer service

Sales experience

Cash handling

Driver's license

Job description

Our Property Managers get to work independently at multiple locations; spending time both inside and outside

We assess customer storage needs and make suggestions, including selling packing and moving supplies

Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent

Auditing cash drawers and making bank deposits are part of the daily business

We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience :

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation :

Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.