Customer Service - Self Storage Manager

Public Storage; Everett (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Public Storage seeks a motivated Property Manager to operate across multiple locations in Everett, MA. You will assess customers' storage needs, propose packing and moving supplies, and perform daily unit inspections to ensure spaces are ready to rent.

Responsibilities include auditing cash drawers, processing deposits, and assisting customers with payment reminders and collections. A valid driver's license and own vehicle are required to travel between sites, with mileage reimbursement

Qualifications

• Experience in customer service centered sales environments such as retail or service industries.

Responsibilities

• Assess storage needs and recommend packing/moving supplies.
• Conduct daily unit inspections to ensure inventory is ready to rent.
• Audit cash drawers and handle bank deposits as part of daily duties.
• Keep customers current with payments and perform reminder/collection calls when needed.

Skills

Customer service

Sales

Communication

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)