Customer Service - Self Storage Manager

Public Storage; City of Poughkeepsie (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

Public Storage is seeking a Property Manager to work independently across multiple locations, both indoors and outdoors, in the City of New York area.

You will assess customer storage needs, recommend solutions including packing and moving supplies, and perform daily unit inspections to ensure inventory and readiness to rent.

Responsibilities include auditing cash drawers, making bank deposits, and helping customers stay current with payments through reminder and collection calls.

Qualifications

• Customer service experience in sales environments.
• Ability to work independently across multiple locations.
• Strong cash handling and payment collection skills.
• Ability to perform daily inspections and maintain inventory records.

Responsibilities

• Assess customer storage needs and suggest options, including packing supplies.
• Inspect storage units daily to verify inventory and readiness to rent.
• Audit cash drawers and make bank deposits.
• Assist customers with payments and perform reminder/collection calls.

Skills

Customer service

Sales

Retail experience

Independent worker

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)